All defined terms used below shall have the meanings set forth in our Terms and Conditions. See TERMS AND CONDITIONS.
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases]. These items are not eligible for return, refund or exchange.
Buyer is responsible and understands all risks involved with shipping items internationally. Certain countries may have customs procedures which may affect delivery of your order. Buyer takes all responsibility for any international shipping request. No refunds will be offered for international shipments that do not arrive.
To initiate a return, please email us at firstname.lastname@example.org. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at:
955 Deep Valley Dr #3194
Palos Verdes Peninsula, CA, 90274.
For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.
Recommended Use and Restrictions on Use
This product is intended for use only by adults 21 or older. For lawful use only. This product is concentrated and should not be used undiluted. Not for use with tobacco or nicotine. Avoid contact with the skin, eyes, wood surfaces, and fabrics. Keep out of the reach of children and pets. Consumers should determine and conduct their own safety standards and testing. The United States Food and Drug Administration, Center for Disease Control and Prevention, and multiple state governments are investigating numerous instances of severe respiratory illnesses and deaths associated with the use of vaping products. Symptoms include breathing difficulty, shortness of breath, chest pain, mild to moderate gastrointestinal illness, fever, or fatigue. To date, Kind Terpenes has not received any evidence to suggest that this product has caused any adverse health consequences. Do not use this product if you are pregnant, nursing or a person with or at risk of serious health conditions including but not limited to: heart disease, high blood pressure, diabetes, respiratory illness, or a person taking medicine for depression or asthma. Discontinue use and consult your doctor if and adverse reaction occurs. This product is not intended to diagnose, treat, cure or prevent any disease. This product has not been evaluated for safe use in e-cigarettes or any vaping application where the product(s) is/are intentionally vaporized and inhaled. Multiple state governments have banned the use of flavors, including some terpenes, in vaping applications. These laws are in flux.
Flavor Inhalation Safety